I managed to finally set up my fingerprint sensor on HP Elitebook 8560p with Windows 10 64-bit.
As HP does not provide drivers for Windows 10 for this model (I dont know why that is because it is still a great notebook in 2016), I luckily searched in google and found out that Asus also had the same problem when upgrading to Windows 10.
Asus was also good enough to provide a driver for that. I found it on http://www.asus.com/Commercial-Notebooks/ASUSPRO_ESSENTIAL_PU551JD/HelpDesk_Download/ and the description of the driver is as follows:
Synaptics Fingerprint Driver (For Windows 10 Upgrade)
To avoid Windows login with fingerprints failing due to compatibility issue after upgrade to Windows 10, please un-install ” Fingerprint Driver” and “ASUS Fingerprint driver and utility”. And, update “Synaptics Fingerprint driver” to 4.5.306.0 or above. Then, you can login Windows 10 with new feature “Windows Hello” by fingerprints.
I installed the driver and manually select it for the device in Device Manage (Like forcing windows to use it because they didn’t recommend it).
Here is a fast image tutorial.
1. Install driver
2. Go to Device manager and manually select from the list
4. Go to Windows Hello to set up fingerprints.Hope it helps anyone.
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