Clouds blog

Tag: Windows 10

  • Windows 10 updates stuck

    Windows 10 update system sometimes doesn’t work as expected, windows update get stuck downloading or checking for updates. There are multiple reasons that cause windows Update to stuck downloading or fail to install. This solutions you may help you fix and install windows update successfully.

    After days of desperate search I found the same solution over and over again. Only when I found the update logs I could identify what the real problem was. The Download mode setting saved me and windows updates started installing updates again. This setting also made Windows Store work again.

    To check your download mode setting open group policy editor and follow the path:
    Group policy editor -> Local Computer Policy -> Computer Configuration -> Administrative Templates -> Windows Components -> Delivery Optimization -> Download mode -> Set to 100 (Bypass)

    Download mode setting

    The powershell command to extract Windows update logs from .etl files is:
    Get-WindowsUpdateLog

    Log section with error

    Found: DO job {….} hit a transient error in the log file. DO stands for delivery optimization.
    And in the logs you may as well find the issue for your situation

    Other useful steps you can take to help you with windows updates issues:

    1. Run the Windows Update Troubleshooter from Windows Settings > Update & Security > Troubleshoot. 
    2. Rename or delete SoftwareDistribution and Catroot2 folders with following commands in command prompt with elevated privileges:
      net stop wuauserv
      net stop cryptSvc
      net stop bits
      Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
      Ren C:\Windows\System32\catroot2 Catroot2.old
      net start wuauserv
      net start cryptSvc
      net start bits

      DISM /Online /Cleanup-Image /RestoreHealth
      sfc /scannow

      wsreset.exe

    Connected error codes:
    0x80D03805
    0x8024001E
    0x80248014

  • Fingerprint driver for HP Elitebook 8560p Windows 10 64 bit

    I managed to finally set up my fingerprint sensor on HP Elitebook 8560p with Windows 10 64-bit.

    As HP does not provide drivers for Windows 10 for this model (I dont know why that is because it is still a great notebook in 2016), I luckily searched in google and found out that Asus also had the same problem when upgrading to Windows 10.

    Asus was also good enough to provide a driver for that. I found it on http://www.asus.com/Commercial-Notebooks/ASUSPRO_ESSENTIAL_PU551JD/HelpDesk_Download/ and the description of the driver is as follows:

    Synaptics Fingerprint Driver (For Windows 10 Upgrade)
    To avoid Windows login with fingerprints failing due to compatibility issue after upgrade to Windows 10, please un-install ” Fingerprint Driver” and “ASUS Fingerprint driver and utility”. And, update “Synaptics Fingerprint driver” to 4.5.306.0 or above. Then, you can login Windows 10 with new feature “Windows Hello” by fingerprints.

    I installed the driver and manually select it for the device in Device Manage (Like forcing windows to use it because they didn’t recommend it).

    Here is a fast image tutorial.
    1. Install driver
    2. Go to Device manager and manually select from the list

    fingerprint23. Check device installationfingerprint

    4. Go to Windows Hello to set up fingerprints.fignerprint3Hope it helps anyone.